LEGAL DOCUMENT
PRIVACY
POLICY
Last Updated: 25 March 2025 | Oceanique | Chon Buri, Thailand
Oceanique is a yacht charter operator registered and operating from 56/11 Bali Hai Pier, Walking Street, South Pattaya, Chon Buri 20150, Thailand. This policy describes how we collect, use, and protect personal data in connection with our charter services.
1. INFORMATION WE COLLECT
WHAT WE COLLECT DIRECTLY
When you contact us to enquire about or book a charter, we may collect:
- Full name
- Email address
- Phone number (if provided)
- The contents of your enquiry message
- Charter preferences such as dates, group size, and charter type
WHAT WE COLLECT AUTOMATICALLY
When you visit our website, we may collect limited technical data including:
- IP address and browser type
- Pages visited and time spent on the site
- Referring website address
- Device type and operating system
This data is collected through cookies and analytics tools. See our Cookie Policy for details.
2. HOW WE USE YOUR DATA
We use the information you provide solely for the following purposes:
- Responding to charter enquiries
- Confirming and organizing bookings
- Sending booking summaries and pre-departure information
- Communicating about your charter before and after the trip
- Improving how we handle enquiries and charter operations
We do not use your data for automated profiling, unsolicited marketing, or any commercial purpose beyond the services you have enquired about.
3. LEGAL BASIS FOR PROCESSING
We process personal data on the following lawful bases:
- Contractual necessity — to process a booking or respond to a direct enquiry
- Legitimate interests — to improve our services and manage communications
- Consent — where you have explicitly provided information for a specific purpose
4. DATA SHARING
We do not sell or transfer your personal data to third parties for commercial purposes. We may share data only in the following limited circumstances:
- With crew members who need your booking details to prepare for your charter
- With analytics providers (Google Analytics) in anonymized form, subject to their privacy terms
- Where we are legally required to do so by Thai authorities
5. DATA RETENTION
We retain booking and enquiry records for up to three years after the date of the last charter or last communication. After this period, personal data is deleted or anonymized. You may request earlier deletion by contacting us directly.
6. DATA SECURITY
We take reasonable steps to protect personal data from unauthorized access, including:
- Secure email practices for all guest communications
- Restricted access to booking records within the team
- No storage of payment card details on our systems
- HTTPS encryption on our website
7. COOKIES
Our website uses cookies to understand how it is used and to support basic functionality. For details on which cookies we use and how to manage your preferences, please see our Cookie Policy.
8. YOUR RIGHTS
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to any legal retention obligations
- Withdraw consent at any time where consent is the basis for processing
- Object to processing based on legitimate interests
- Receive your data in a portable format where technically feasible
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
9. THIRD-PARTY LINKS
Our website may contain links to third-party platforms such as map services or social media. We are not responsible for the privacy practices of those platforms. We recommend reviewing their privacy policies independently.
10. CHILDREN'S PRIVACY
Our charter services are available to guests of all ages when accompanied by a responsible adult. We do not knowingly collect personal data from individuals under the age of 18 independently. All charter bookings and enquiries should be made by an adult.
11. GOVERNING LAW
This policy is governed by the laws of the Kingdom of Thailand. Data processing is carried out in compliance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and applicable international standards for the handling of personal information.
12. POLICY UPDATES
We may update this policy from time to time. Material changes will be noted with a revised "Last Updated" date at the top of this page. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
CONTACT FOR DATA ENQUIRIES
+66 38 537 284
56/11 Bali Hai Pier, Walking Street, South Pattaya, Chon Buri 20150, Thailand